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PrintoLUX services

Individual & personal

Consulting

Labelling consulting

Since characteristics are assuming more and more strategic functions and are becoming increasingly important for the networking of production processes, this topic should not remain at departmental level. It is becoming increasingly clear that this topic requires centralization and harmonization.
The advantages of an individual labeling strategy include
 
  • Standardization of all internal company labels
  • Organization of the production and procurement of license plates
  • Unambiguousness of the signs to be used, also across locations
  • One document, instead of many, partly outdated documents
  • Quality assurance thanks to defined standard
  • Inclusion of the corporate design (colours, logos etc.)
Please contact us directly for a non-binding initial consultation.
 
Arrange a consultation
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Maintenance

PrintoLUX® systems reliable in production

The recommended maintenance interval depends on the frequency of use of the systems. We advise our customers to have regularly used systems inspected about once a year.
PrintoLUX® system maintenance is carried out at one of our service locations by qualified personnel with the greatest care, detailed knowledge, experience and a trained eye.
 
PrintoLUX® marking systems are in-house developments, which means that our employees are familiar with all components of these systems. And this knowledge allows all maintenance work to be carried out quickly and efficiently. As a rule, we do not need more than one working day for system maintenance.
 
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printolux-maintenance

Trainings

We'll make you fit for the procedure!

Our process for producing license plates is comparable to printing a document and is therefore easy to master. To enable you to use the process quickly and efficiently according to your individual requirements, our system and application consultants conduct training courses that take no more than half a working day. For smaller systems (e.g. PrintoLUX®-Basic-go), experience shows that two to three hours are sufficient. For larger systems one or two hours more. A larger number of training participants also increases the time required.
 
Everyone stays where they are: online worldwide.
 
This option is suitable for large geographical distances. For example, when our mobile systems are used for the first time in international plant construction, we can familiarize all operators with the process via TeamViewer. This option is common practice and does not require much more time than on-site training.
 
We visit you or you visit us.
 
Training courses held at our customers' premises have proven to be very advantageous in practice. You save travel time and can easily involve several employees in the training. In addition, this makes it possible to include the specific requirements of on-site situations in the training.
 
Some customers come to Frankenthal for training. They gain personal impressions of our company and have the opportunity to get to know all PrintoLUX® systems and other process components.
 
If the training is held at our customers' premises, the costs for travel time and flat-rate mileage allowances are added up.
 
to the training videos
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Support

On site or via remote maintenance - anytime!

We assist you with advice and action: Customer satisfaction is our top priority.
 
In the field of industrial labelling, all equipment downtimes mean increased costs. Therefore, quick help with problems is extremely important. Our free telephone support, in combination with remote maintenance via the Internet, offers the possibility of quick help. The majority of problems can be solved this way.
 
We use the software TeamViewer. On request, you will receive an e-mail from us with a link to the corresponding remote maintenance software, which you must run on your computer. However, you can also start this remote maintenance software directly via the following link. https://get.teamviewer.com/printolux  
Our service consultant then only needs the ID and password that is displayed to you.
 
 
to the service videos
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Further services at a glance

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Products
Everything for the PrintoLUX® process
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Mobile labelling
Everywhere and label everything
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TAG it easy
Service printing from PrintoLUX

All about industrial labelling.

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